I’m of that age when, as a schoolboy I was regaled with tales of Empire and entrepreneurial explorers in far flung places who caused the title “Great” to be placed before the name “Britain”.
Sorry to my American readers, but it’s the truth. It might be why I expatriated to the Far East without so much [...]

Several times last year, and the year before, eBay raised the topic of Community Courts to mediate in feedback dispute resolution cases.
During 2007, on eBay UK, the idea even went as far as to solicit registrations from would-be jurors, particularly amongst PowerSellers.  Last year, simultaneous with most of the world getting the new dispute resolution [...]

The eBay Partner Network (ePN) has announced they will be culling large volumes of affiliate marketing opportunities that operate in what they call secondary tier programs.
The move comes as eBay Inc begin expanding onsite advertising (secondary fee charging) for sellers via the adCommerce program, and PayPal pre-announce swathes of changes in the Buyer Protection Program’s [...]

The Auctiva blog had an interesting juxtaposition of articles this week regarding eBay buyers, the much-hallowed “Buyer Experience” and use of PayPal to stem the exodus of shoppers whom eBay insist are the “not a retailer” company’s customers, rather than those of the retailing customers who use the company’s platform.
In an article entitled “eBay Buyers [...]

When eBay CEO John Donahoe announced the Paperless Payments Policy last year, he softened the blow by stating that alternative payment processors would be allowed onto and integrated into the site.  eBay sellers outside of the US were particularly excited to hear the name MoneyBookers mentioned several times, and for it to be increasingly bandied [...]

The biggest data breach ever disclosed was announced on Tuesday, January 20th.
A major payment processor, which claims that 40% of their processed transactions are from restaurants across the USA, admitted that tens of millions of credit and debit card transactions were compromised.
This data breach disclosure event follows two other data breach events, in 2008, [...]

“Personal reasons” cited for severing all existing business connections.
An announcement on the eBayInkBlog has revealed that former eBay CEO Meg Whitman has resigned from all eBay and other companies’ board positions, which she retained after handing over the eBay reins to John Donahoe.
The news originally broken by the Wall Street Journal online edition is rapidly [...]

At a time when German Chancellor Angela Merkel is spouting to assembled heads of state that protectionism must be avoided at all costs, and that free trade and open markets are the route to overcoming the current economic crisis, a nonsensical German pharmaceuticals ruling has been turned into a global restriction by eBay.

An Ed-itorial Commentary
Since roughly the time that eBay Oz conceded they weren’t going to win the battle for a PayPal-only Australia, the management team down under have been trying to garner information from their customer base to discover why the Antipodean marketplace is shrinking.
It should of course be obvious – alienate your customers, or try [...]