eBay IN

Pre-global test? Duplicate listings cut to 5-max on eBay IN

Coming into effect next Friday (20th November), eBay India has announced a major change to its duplicate listings policy immediately before the seasonally-critical peaks of the fourth quarter selling period.
eBay India has long been a test-bed site for policies that later roll globally across the eBay platform, most notably the International Visibility Fee (used on [...]



eBay India reverses fee-cap, throws fee hike at sellers

In one of those classically nonchalant Announcement Board posts that epitomises eBay increasing fees, the Indian site has thrown a 50% additional listing-fee hike at volume sellers in most categories.
Please note in correcting an inaccuracy in the first edition of this article, I have also added several points I missed earlier, and this version is [...]



SE Asia Sellers offered 50% off Highlight feature all month

eBay SE Asia have promulgated an offer for eBay PowerSellers residing in Singapore, Malaysia, Philippines, Thailand, Indonesia, Vietnam, Japan or Korea that provides for the Highlight listing enhancement at half price until the end of the month for all listings placed onto the US site (eBay.com).
The offer applies to any listing that adopts the Highlight [...]



PaisaPay issues function alert to Indian eBay users

eBay India have issued an alert to eBay buyers and sellers that use PaisaPay, the India-only payments system for inter-bank transfers that eBay have heavily relied on prior to the very recent launch of PayPal India.
The announcement states -
Bank of Saurashtra (BoS) has merged with the State Bank of India (SBI).
This merging has an impact [...]



eBay IN runs broad sweep upgrades promotion for Xmas

eBay India have announced a 50% reduction on pretty much all listing upgrades and features for 23rd to 26th December inclusive.
All Listers who have not used the features in the past 2 months while creating listings on eBay.in are eligible for the promotion, this effectively opens it up to sellers worldwide, although the International Visibility [...]



eBay India Community Court goes live this week

eBay India’s long awaited Community Court system for dispute and feedback resolution goes live this week.
In a brief announcement last week, the eBay.in staff thanked all those who had registered for jury service, and stated that the system was ready to roll this week.  t will be interesting to watch and see if it is [...]



Testbed India – Fixed Despatch Periods & Date Input

Life on eBay India is getting interesting with all the new policies and rules.  Long used as a testbed for policies that later appear on other sites, they’re now running capped despatch times, with the compulsory input of despatch details via sellers’ “My eBay”.
That said, I also noticed last week, that under the despatch date [...]



Feedback Community Court rolls in India

... but I bought IT on e-Bay

I’ve previously blogged how eBay India has been used before, for testing controversial or radical eBay systems. Less than a week after Australia announced exclusive implementation of their feedback revision system, eBay India is rolling a system first proposed in the UK last year (or was it the year before?).

The eBay India Community Court system as announced so close to the Oz system could be seen as a test for which method gains the most traction with users, prior to choosing one of them for global implementation. Perhaps there is even plans to run both side-by-side? Remember that, since eBay Live this summer, we have been promised a global ability to have feedback revised or withdrawn if problems perceived by a buyer are rectified…



UK Withdraws Support for Expatriates & Overseas Sellers

Late Friday afternoon (19th September) one of our readers posted that in a telephone call with PowerSeller Support, they had been told that UK non-resident sellers would no longer receive email or telephone support from eBay UK, even if they had a UK-registered seller account. I called the Dublin support centre and was told the same. The same reader was told by UK PowerSeller Support that the discounts would only be paid to UK-residents with UK-registered seller accounts (I was told this too).

I urge all expatriate UK-registered sellers to contact UK support and PS support, to query the statements at the top of this article – push them hard and don’t let them fob you off. Post in the PowerSeller forum, linking to this post, and demand answers. Then come back and tell us what you were told (in-forum, or on the phone, by eBay UK).



eBay India slashes fees across the board

eBay India has today announced wide ranging fee changes affecting almost every aspect of selling on the site. In particular, they have heavily cut fees for basic services such as basic listing fees, international visibility, plus a range of category related fees, and radically, they have introduced a cap for the maximum fees any seller will pay in any month. Monthly shop subscriptions have increased slightly, but are still far lower than the equivalent from EU or North American eBay sites. Monthly shop subscriptions have increased slightly, but are still far lower than the equivalent from EU or North American eBay sites. FVFs have diverged heavily with Technology categories dropping to a flat rate 1% for all final prices, and all other categories moving off the tiered tables to a flat 5%. The media categories get FREE insertion permanently with FVFs of 6%. Is this a taste of John Donahoe’s eBay that “will be unrecognisable next year”?



eBay India Effectively Free for Jewellery Sellers

eBay India have announced a two-week long listing promotion in the Jewellery categories that is as cheap as you can get without actually being free.



eBay India & Italy Join Digital Goods Ban

The lobbyists for the physically disabled homeworkers, who were so vocal immediately after the first US announcement have gone very quiet on the eBay forums, and it can only be assumed they have taken their wares to other sites, which as eBay continually fail to see, reduces the pool of buyers for the remaining die-hard sellers.



eBay CA Sneaks New Fee Under the Radar?

I’ve searched the eBay Canada announcements board as far back as January 2005, and I can find no announcement for the introduction of an insidious fee that I discovered by accident today.



eBay India Starts Drive for Traffic

You’ve got to admire the guys and girls that run eBay India. 
They love to come up with interesting and innovative programs to promote the site and acquire more buyers and sellers.  You could even say that their inventiveness severely shames the marketing teams in Europe and the US.  Partly this is because the western markets [...]



eBay UK Trust & Safety Head puts Foot Firmly in Mouth

eBay UK’s Head of Trust and Safety has really put his foot firmly in his mouth with the UK PowerSellers.
I don’t want to make a habit of quoting directly from eBay forums, especially at length, but this one really does need exposed, considering Young Mr Ambrose’s habit of infuriating his paying customers.
A 22nd Feb UK PowerSeller Board post [...]