Comments on: eBay Aus – Community Outreach results in mixed signals http://www.buildaskill.com/blog/2008/11/18/ebay-aus-community-outreach-results-in-mixed-signals/ Advice, Hints, Ideas, & Tips for trying something new, or making some extra money. Sat, 16 Jan 2010 05:42:18 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Ed http://www.buildaskill.com/blog/2008/11/18/ebay-aus-community-outreach-results-in-mixed-signals/comment-page-1/#comment-1559 Ed Tue, 25 Nov 2008 12:58:08 +0000 http://www.buildaskill.com/blog/?p=1140#comment-1559 G'day Judy Thanks for dropping by and your kind words - hope to see you back regularly. Ed G’day Judy

Thanks for dropping by and your kind words – hope to see you back regularly.

Ed

]]> By: Judy http://www.buildaskill.com/blog/2008/11/18/ebay-aus-community-outreach-results-in-mixed-signals/comment-page-1/#comment-1555 Judy Thu, 20 Nov 2008 22:10:00 +0000 http://www.buildaskill.com/blog/?p=1140#comment-1555 G'day, Ed. Just found this site (thanks BrewsNews) and thought this article was excellent. I attended one of the eBay Voices sessions which were used to compile the information above. As with many of the face-to-face meetings between eBay staff and members, there seems to be a huge gap between what happens there, and how it's interpreted later. 'We hear you' keeps getting trotted out as a mantra, which is fine, but they're not really <b>listening</b> to what is actually said. It's not just Australian buyers who no longer believe in the eBay marketplace. A lot of sellers don't either. I've stopped selling there and it would take a huge shift in policy and direction on eBay's part to get me back. Your transation of the Important Announcement was spot-on. Thanks. G’day, Ed. Just found this site (thanks BrewsNews) and thought this article was excellent. I attended one of the eBay Voices sessions which were used to compile the information above. As with many of the face-to-face meetings between eBay staff and members, there seems to be a huge gap between what happens there, and how it’s interpreted later. ‘We hear you’ keeps getting trotted out as a mantra, which is fine, but they’re not really listening to what is actually said.
It’s not just Australian buyers who no longer believe in the eBay marketplace. A lot of sellers don’t either. I’ve stopped selling there and it would take a huge shift in policy and direction on eBay’s part to get me back.
Your transation of the Important Announcement was spot-on. Thanks.

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